Understand the operation.
I’ve worked inside frontline operations, sales, service, underwriting, and growing businesses. I understand the handoffs and constraints behind the process — not just the diagram.
Explore my experienceDavid Junaid / Business Operations & Systems
Open to my next opportunity
I improve processes.
And I build the tools
to support them.
I work across business operations, business analysis, product, and implementation — understanding how work gets done, designing better systems, and building the tools that help teams use them.
Looking for roles in business operations, business analysis, implementation, product operations, business systems, and process improvement.
Based in Ontario, Canada
What I bring to a team
10+
years building digital products
1,000+
qualified leads generated in the first year of a system I
built
~1,000
registered users on a marketplace I launched
01 / What I bring
The context to understand it.
The skills to build it.
I connect the business need to the day-to-day workflow, then carry the work through to tools, documentation, and adoption.
Turn analysis into working systems.
I map workflows and requirements, then turn them into portals, automation, tools, documentation, and repeatable operating processes.
See the brokerage operating systemStay through implementation.
Launch is not the finish line. Training, documentation, adoption, feedback, and iteration are part of how I approach the work.
See the acquisition platform I trained a team on02 / Selected work
Proof in the work.
Business operations & systems
From ad hoc workflows to a shared operating platform.
Brokerage Operations System
Designed and built a centralized operating platform that brought lead management, workflows, documentation, training, operational knowledge, and day-to-day tools into one shared system for an early-stage brokerage.
Used in business
AI / Product / Business systems
Commercial insurance research and pre-underwriting, guided by AI.
RiskPair
A personally owned web application that researches unfamiliar risks, guides brokers through dynamic intake, enriches commercial-property information, recommends likely carrier appetite, and generates structured underwriting submissions.
Working product
riskpair.com
Finance / Data visualization
The S&P 500 as an interactive 3D city.
TickerTown
A complete data-visualization product where every S&P 500 company becomes a building, sectors become neighbourhoods, and financial and company attributes shape the city.
Working product
ticker-town.com
SaaS / Product
Collaborative trip planning that becomes a keepsake.
AdventurePDF
A working collaborative SaaS with real-time editing, voting, comments, permissions, maps, AI suggestions, payments, and printable trip guides.
Working product
adventurepdf.com
More builds
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where.london
Student housing marketplace · 2019Built to replace an outdated student housing search. About 1,000 registered users, and 38 active listings as of October 2026.
-
CareerPainter
Career tooling · 2026Structured career evidence, ATS-aware résumés and cover letters, and application tracking. Built for my own job search.
-
SelectiveShutter
Native macOS appPhoto culling that groups bursts and duplicates, ranks the frames, and proposes the best one. Nothing is deleted without confirmation.
-
PersonalFinance
Native macOS and iOS appsBudgets, bills, balances, and cash-flow forecasting, synced with Firebase. Used by me and one other household user.
-
OptionDesk
Hobby · Electron app for MacScans S&P 500 options chains and scores opportunities for research. It does not place orders.
Let’s work together
Have an operational
challenge in mind?
I’m exploring roles where business operations, analysis, implementation, and systems thinking meet. If my background could help your team solve a difficult operational or product problem, I’d be glad to hear from you.